Defining Notifications

Overview

Notifications are messages sent by email to provide information on the status of a case or specific business information.

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Types of Emails

1. Automatic Notifications:
   Predefined notifications sent under specific circumstances to inform end users about:

   • Canceled cases
   • Delayed Processes
   • Delayed Activities
   • Newly allocated Tasks

2. User Configured Notifications:
   Notifications where the information is entirely defined by the user according to business conditions.

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Configuration Requirements

Bizagi sends notifications only when emails have been enabled and a mail server has been correctly configured in the project's Environments Configuration.

• If there is no server configured in your organization, review the steps for configuring the email server.